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OutboundEngine Help & Support

Why am I getting an email that my transactional emails are failing?


When OutboundEngine  tries to send you a transactional email such as a warm lead alert, campaign preview, statistical email, etc. and the email is unsuccessfully delivered, we will inform you via email. 

Why transactional emails may not get to you:

1. The email was inadvertently marked as spam, or was caught in a spam filter *before* hitting your inbox.

2. You may have unsubscribed from one of the emails we sent, and thereby were unsubscribed from receiving all emails. To manage the types of emails you receive, check out your message center.

3. There was a temporary issue with your email server.

To resolve this:

Provide an alternate email address


Add to your Address Book, "Whitelist", or "Safe Sender List":

If you run into any issues, have questions, or just want to chat with your friendly Client Success Team, don't hesitate to contact us

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