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OutboundEngine Help & Support

View the products that your contact clicked on


To view the history of an individual contact follow these steps:

  1. Log into your account at
  2. Click on Contacts on the left side of the screen.
  3. Double click on the contact you are curious about. 
  4. Scroll until you see the heading activity log. 
  5. Here you will see the items this customer has recently clicked on along with the date and time that they did so and links to view the item in both your OutboundEngine account and on your customer facing catalog.*

*Note if this screen is blank, it means that the person clicking on the email did not click on a specific item. It can also mean that the contact's browser security settings do not allow us to capture this information.

If you run into any issues or have any questions please give our customer success team a call at 888.988.5526 or send an email to We are here to help Monday-Friday from 8:00am to 5:00pm central standard time.

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