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OutboundEngine Help & Support

What Is the Review Engine?


Review Engine is a feature that helps our customers stay on top of their online reputation.  This product helps you monitor what is being said about you, good or bad, on popular review sites like Yelp, Google+, Facebook and Zillow.  

  • GENERATE: Request reviews from targeted contacts. 
  • MONITOR:  Stay on top of your Yelp, Google+, Facebook and Zillow (and your competitors' reviews).
  • SHOWCASE:  Display your best reviews online on your Business Profile Page. 
  • MANAGE:  Display, hide and reply to specific reviews with the help of OutboundEngine.  

How does it work? 

  • When someone posts a review about you, OutboundEngine will notify you within 24 hours about the new review, along with tips on how you should respond.
  • In addition to monitoring your own reviews, you can also track up to five competitors on these review sites.  This helps our customers gain a better understanding of how their competition stacks up against them.  

Here are some helpful blogs showing the importance of reviews! 

10 Simple Steps to Get Online Reviews for Your Business

10 Reasons Your Business Isn’t Getting Online Reviews

Don’t Be Afraid of Online Reviews, Just Accentuate the Positive

Want to learn more?  Call your super helpful OutboundEngine Customer Success team at 888.988.5526 or email



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