Bishop Lafer

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  • How do I grow my contact list

    Who to Add to Your List?We strategically design our content to be editorial in nature and never a direct solicitation for business.  The topics are intentionally educational, interesting, and conve...

  • Sync Contactually & Gmail with OutboundEngine

    Contact Sync   Keeping your contact list up to date is a key strategy to ensure that you are staying in touch with the right people in your network.  Contact Sync allows you to automate the proce...

  • I just signed up, why are some of my contacts not active

    When new contacts are added to your OutboundEngine account, they will undergo the Testing and Optimization Phase and may not be assigned an active status initially while the testing is underway. Th...

  • Why do my contacts need testing

    As your marketing partners, we take several steps to improve email deliverability to your client’s inboxes.  These steps include using industry-standard tools as well as proprietary techniques to m...

  • View Your Contacts

    From your mobile deviceOpen the OutboundEngine appTap Contacts at the bottom rightTo filter your view:Tap SORT BYFrom the menu, tap the field you would like to use to sort your listFrom your deskto...

  • What email address are emails sent from

    We send your email on behalf of your email address from our email servers.  Your campaign will show in your clients' email boxes as being sent from your email address.

  • What happens when a contact unsubscribes

    To keep you compliant with the CAN-SPAM Act, your email contacts can indicate that they wish to unsubscribe from any of your marketing emails.  If one of your email contacts unsubscribes from your ...

  • Why are my contacts inactive

    Based on the testing and optimization phase, these email addresses would harm your deliverability and are therefore excluded from any email blasts.  Reasons for assignment of this status include th...

  • Why are some of my contacts pending

    Contacts with a Pending status are still awaiting the testing and optimization phase, which is executed during each bi-monthly email newsletter blast.  This testing is designed by our deliverabilit...

  • Uploading Your Contacts in Bulk

    When you have more than a handful of contacts you would like to add, most customers prefer to email a spreadsheet or document to success@outboundengine.com and let us take care of the bulk upload. ...